Enter code from email to reset your password

Please try again or contact us if the problem persists

We couldn't submit your code

Enter code from email

Ми надішлемо вам емейл з кодом для відновлення вашого паролю

We couldn't send you an email

Введіть код з емейлу для відновлення вашого паролю

Ми відправили вам емейл

Введіть ваш логін або пароль

We couldn't update your password

Set your new password

Вкажіть емейл вашого співробітника і ми відправимо запрошення

Ви впевнені що хочете видалити запрошення <email>Email</email> з вашої компанії?

Видалити запрошення?

Error Deleting Invitation

We have encountered error while deleting invitation

Invitation Deleted

Ви впевнені що хочете видалити співробтника <name>Name</name> <login>Login</login> з вашої компанії?

Видалити співробітника?

Error Deleting Member

We have encountered error while deleting your team member

Member Deleted

Pass verification using id.gov.ua service from the Ministry of Digital Transformation of Ukraine. You can get verified using Diia.Signature - it is your electronic signature. In case of successful signing, the system will transfer your data, which will allow us to verify you.

How to pass verification with id.gov.ua using Diia.Digital Signature?

If you use Electronic Signature, then you can easily pass verification using service id.gov.ua by Ministry of Digital Transformation. After successful identification system will pass data, which will allow us to verify your profile, and sometimes your business.

How to get verified using an Electronic Signature on id.gov.ua?

We collect the following data: full name and TIN. We need this data to verify that you are the owner of the account. After passing the verification, you will get access to the platform payments and the status of a verified user. Also, after successful verification, the name and surname on the Della platform will be automatically changed (according to the name and surname of the person who will undergo verification).

What data do we collect and for what purpose?

You can download Diia App from the App Store or Play Market. More about <diia_link>registration in Diia</diia_link>

I don’t have Diia app, what should I do?

You need to prepare document that verifies your identity - ID card, Passport or Driver License, after that we will ask you to make a photo of your document and selfie (photo of yourself). To submit your verification you need to have a web-camera on your computer, or you can use your smartphone. Automated systems will compare that your photo and photo in the document. After that it will check that your document is valid.

How does it work?

Diia signature - is electronic signature that you can use to sign documents in Diia app and online. Learn more by <diia_link>this link</diia_link>

How to get Diia signature?

Verification process is fully automated. We can delete your photos by your request at any time. We are fully GDPR compliant. Our employees do not manually review your documents, however we can access your verification application by your request or in case of some error happens.

Is it safe?

To pass verification, you can use any of the following documents:

What documents can I get verified with?

id.gov.ua is a platform where you can conveniently and safely pass electronic identification using Diia.Signature or e-signatures (on file, cloud or other secure media).

What is id.gov.ua?

Verification is the level of security that prevents unscrupulous users from accessing the platform, who could register by providing false company documents or through other fraudulent activities. Therefore, adding a business is possible only after passing verification and confirming belonging to the added business.

Why can I add a Business only after verification?

Thanks to verification, we are able to build more trusting relationships between users of our platform. The purpose of verification is only to confirm that you are the owner of the account.

Why do we require verification?

Your documents could not be verified and your verification failed. <contact>Contact us</contact> for moreinformation.

Verification declined

Unfortunately your verification was declined. You can try to get verified with <contact>id.gov.ua</contact>

Sorry, we could not verify your identity. Please use an undamaged identity document and try again.

Your document is damaged

Sorry, the identity document you used cannot be verified. Please try again with a different identity document.

Please use another identity document

Document is expired

Sorry, we could not verify your identity. Please try again and make sure your face is fully visible when taking photos.

Your face was not fully visible

Sorry, we could not verify your identity with your photos. Please try again, making sure your face is visible, and your identity document is readable.

Please take higher quality photos

Sorry, we could not verify your identity. Please try again and make sure your ID card is fully visible when taking photos.

Your ID card was not fully visible

Sorry, we could not verify your identity. Please try again and take all photos according to the instructions provided. Photos of both sides of your identity document. When using an ID card, driver’s license, and some residence permits you will be asked to take photos of the front and back of the identity document.

When taking a selfie, make sure your face is clearly visible and in the photo frame. Also, try to avoid direct light and dark lighting that would make your facial features difficult to recognize. Sorry we could not verify your identity. Please try again and take all photos according to the instructions provided.

Selfie

Some photos are missing

We will ask you to take a photo of the document and your selfie. After that, will happen automatic check of the authenticity of the document and match the photo of the owner from the selfie. Use original documents (screenshots and printouts will result in failed verification).

Verification by documents

Verification session is active during 7 days. After that, you can start the verification again.

Finish your verification

Our automated systems are verifying your documents now. It usually takes about 5 minutes

Your verification is being processed

Your verification failed because you used copies of documents:

Verification failed

Your documents could not be verified and your verification failed. <contact>Contact</contact> us for more information.

Відновлення вашого пароля

Введіть ваш логін або пароль